CREATING AN ACCOUNT AND PAYMENTS
1. Choose a Pick-up Site
We deliver to Public Locations such as libraries, gyms, and local businesses and Private Locations such as workplaces and organizations that allow deliveries only for employees, members, and/or affiliated parties. Once you select your pick-up site, you will see what day and time you pick up your Field Goods order.
2. Create Your Subscription
Select your Fruit and Vegetable Subscription size, and decide if you want to add some Extra Subscriptions to the mix. You can also choose to receive your subscription weekly or bi-weekly.
3. Provide Your Info
Fill in your contact and payment information, agree to the Field Goods terms and policies, click Save Account Information, and you’re good to go!
Depending on the distance to a location from our Athens, NY warehouse we add a $1.50 or a $2.00 delivery charge.
Fundraiser Charge
We offer a fundraiser program for schools and other non-profit locations. Fundraiser locations add a charge of a few dollars that we collect for them.
DELIVERIES
Public Locations
Such as libraries, gyms, and local businesses. You can search for a Public Location by town or using the Public Locations Map.
Private Locations
Such as workplaces and organizations that allow deliveries only for employees, members, and/or affiliated parties. To search for a Private Location enter the name of the business or organization in the search box.
If you can’t find a location near you, consider workplace delivery as an option or we may be able to help you start a Public Location. Email us at gettheveg@field-goods.com with your name, business (if applicable) and location.
2. Click on Subscription then Change Pick-up Site
3. Choose a Pick-up Location
We deliver to Public Locations such as libraries, gyms, and local businesses and Private Locations such as workplaces and organizations that allow deliveries only for employees, members, and/or affiliated parties. Once you select your pick-up site, you will see what day and time you pick up your Field Goods bag. Don’t forget to click save!
If your location is closed due to weather/emergency, we will assess rescheduling deliveries for another day that week or on Monday of the following week.
If your location is closed for a national holiday, we will assess rescheduling deliveries for a different day. For example: Thursday deliveries on Thanksgiving could be rescheduled to Monday, Tuesday, or Wednesday. Your new delivery day will be noted on This Week’s Delivery.
If your location is closed due to weather/emergency, we will assess rescheduling deliveries for another day that week or on Monday of the following week.
In the case of weather/emergency, we allow cancellations one day prior to the delivery date, with a fee of 40% of the order total.
If we deliver your bag and your site is closed or will not accept the delivery, we cannot refund you. Make sure you are on hold the days your location is closed. You can go to My Account to check your order status the week of your delivery.
SUBSCRIPTIONS AND ORDERING
Tuesday delivery: Saturday by 11:59 pm
Wednesday delivery: Sunday by 11:59 pm
Thursday delivery: Monday by 11:59 pm
Friday delivery: Tuesday by 11:59 pm
Our In the Bag newsletter, which you receive Fridays, is a good reminder to check out what we are offering including breads, pasta, cheese, and more that you may want to add to next week’s delivery.
1. Sign into My Account
2. Click on Subscriptions then: Order & Manage -or- Hold Deliveries
You can place and modify orders before the order deadline. If you miss the deadline for the current week, you can set up an order for the following week.
2. Browse the Marketplace!
You can place and modify orders before the order deadline. If you miss the deadline for the current week, you can set up an order for the following week.
Each Friday, we email our In the Bag newsletter to all Field Goods customers. In the Bag describes the coming week’s delivery with info, tips, and recipes. Click here for our In the Bag archive.
If you are not receiving your In the Bag emails, please check your email client’s spam filters and add us to your Safe Senders list. You can also reach out to your IT department since some organizations employ third party spam/virus protection software.
If you would like to stop receiving the newsletter, click the unsubscribe link at the bottom of the newsletter.
Individual Quick Freezing (IQF) production ensures the highest quality frozen product. The prepped veggies are blanched to lock in the nutrition and freshness, and then run on a conveyor belt through the freezer. This method individually freezes pieces to minimize excess moisture, helping maintain the texture, flavor, and nutrients.
1. Sign into My Account
2. Click on Subscription then Modify Subscription and increase the value of your order to meet the order minimum.
OR
2. Click on Subscription then Hold/Cancel
One of the most valuable features of a Field Goods subscription is that we include a wide variety and hard-to-find products. In addition, produce from small farms can taste very different than items you may have had in the past.
We help you to try new things. Our In The Bag newsletter will tell you everything you need to know about the items and how to prepare them!
HOLDS AND CANCELS
To put a specific subscription on hold for This Week’s Delivery:
1. Sign into My Account
2. On the Shop page, click the Hold This Week button next to the subscription/s you want to place on hold.
Example: You have subscriptions for a Small Bag, Bread, and Cheese but have decided to put your Cheese Subscription on hold for This Week’s Delivery. You just click the Hold This Week box next to the Cheese Subscription.
To put all your subscriptions on hold:
1. Sign into My Account
2. Click on Subscriptions then Hold Deliveries
3. Select the specific weeks or use Hold Indefinitely.
* If you place your subscription/s on hold and have items in your cart that meet your order minimum, you will have an order created for that week. Customers are responsible for any orders created in this manner. *
2. Click on Account, then Account Information, then Cancel.
You have another option, which is to simply put your subscriptions on Indefinite Hold. This allows you to restart your subscriptions when you choose!
You cannot cancel with a negative account balance.
WHY FIELD GOODS?
1. We work with small farms that practice sustainable farming.
2. Field Goods minimizes food waste. Contrasted with the nation’s current agricultural system, which wastes about 50% on the way to the consumer, only about 4% of our produce is left over at the end of the week – which is then donated to people in need or to farmers for livestock feed.
3. Our bags travel less than 4 miles per customer per weekly delivery, and this includes the whole chain from farm to customer. For a point of comparison, an individual customer’s weekly grocery trips are easily five times that number.
4. We encourage our customers to return their subscription bags and insulated freezer bags to us every week. This way we can reduce, reuse, and recycle!
• 40% report eating healthier, eating 10% more each week of fruit and vegetables.
• There’s a 50% increase in those very satisfied with their diet and two-times improvement in subscriber’s satisfaction with the whole families’ diet.
Field Goods delivers 52 weeks a year.
We deliver over 150 varieties of fruit and vegetables a year and with a constant quantity based on the bag size that you have selected throughout every season. There are 4 bag sizes, providing option for the right amount for any household.
Click here to learn more about CSAs.
Our program can also serve as a fundraiser for non-profit organizations.
FARMERS AND PRODUCERS
Learn more about Our Farmers.
Most common questions
Account management HELP
- Sign into your account on the Field Goods website.
- Click on SUBSCRIPTIONS then MODIFY SUBSCRIPTIONS
- Sign into your account on the Field Goods website.
- Click on ACCOUNT then ACCOUNT INFORMATION
- Sign into your account on the Field Goods website.
- Click on ACCOUNT then PAYMENT INFORMATION
More questions? Please contact us.
For more about our general policies, please click here.